Bigbluecover.com are experts in travel insurance. In order to keep costs down for you, we offer you simple, easy to understand travel insurance, which you can book quickly online with complete security.
Bigbluecover.com is part of ROCK Insurance Group, the proud winner of the Travel Trade Gazette's "Travel Service Provider of the Year 2010".
With just over 15 years experience in travel insurance, ROCK Insurance Group's promise is cheap travel insurance, without compromising the cover and as a result we have insured in excess of 1 million customers since the launching of insurefor.com in 2003. At bigbluecover.com our online booking service is simple and secure. Should you wish to speak to someone about your requirements, then our UK call centre travel insurance experts are ready to take your call.
Whether you are travelling on a single trip, or travel several times a year either for leisure or on business then we have a policy to suit you. If your passion is for winter sports or golf, then take a look at our levels of cover to ensure all you need to concentrate on is your sport!
Bigbluecover.com are passionate about providing you with the right level of cover at the right price and we constantly review our policies and prices to ensure that we bring you the very best. Our range of travel insurance products are designed to offer big cover at small prices, leaving you to decide what level of cover you require, and within your budget.
In today’s economic climate, price is extremely important to many people, and we endeavour to offer a policy at a price you can afford, without having to compromise on cover.
About our insurance
Bigbluecover.com is a trading style of ROCK Insurance Group which is authorised and regulated by the Financial Conduct Authority (FCA), number 300317.
Bigbluecover.com will not offer advice or a recommendation. We may ask some questions to narrow down the selection of products that we provide details on, however it is your choice as to how to proceed.
About the Insurer
Benfits under this policy are provided by Bulstrad Life Vienna Insurance Group JSC and ZAD Bulstrad Vienna Insurance Group. Both are regulated by the Financial Conduct Authority (FCA nos. 628779 and 602489 respectively) and their full details can be found on the FCA Register..
Medical Emergency Assistance
You must contact the Medical Emergency team before you incur any expenses over £500. If you are unable to contact them immediately then you (or someone representing you) must contact them within 48 hours of the event.In the event of an emergency please contact Global Response on 00 44 (0) 843 658 0342 or 00 44 (0) 1293 652 842, quoting your policy number.
Important Information About Bigbluecover.com
Your right to complainWe always aim to provide a first class service. However, if you have any cause for complaint, please address these in the first instance to:
The Compliance Manager,
ROCK Insurance Group,
135 High Street,
For complaints about how a claim has been handled you should contact:
Reactive Claims Ltd,
Mansfield Business Park,
For complaints about how an assistance case has been handled you should contact:
The Complaints Department,
Global Response Ltd,
Phone: 00 44 (0) 2920 468793
If you are still not satisfied you can contact the Financial Ombudsman Service:
Financial Ombudsman Service
Harbour Exchange Square,
Phone: 0800 023 4567
ROCK Insurance Group adheres to the Alternative Dispute Resolution Regulations 2015 EU Directive. You can access the Online Dispute Resolution Portal here.